Shift Creative Company – Privacy Policy
Effective Date: September 1, 2025
Shift Creative Company (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website https://www.shiftcreativecompany.com, enroll in our courses, or interact with our services.
This Policy forms part of our Terms & Conditions and should be read together with our Refund Policy.
1. Definitions
For clarity in this Policy:
“Personal Data” means any information that identifies or can reasonably identify an individual (e.g., name, email, phone number, payment details).
“Processing” means any operation performed on Personal Data, including collection, storage, use, transfer, or deletion.
“Services” means our website, courses, content, and related offerings.
2. Information We Collect
We may collect the following categories of information:
Personal details: name, email address, phone number, billing details.
Account details: login credentials and profile information.
Course activity: progress, participation, and submitted assignments.
Technical data: device type, browser, IP address, and cookies.
Payment details: processed securely through trusted third-party processors.
3. How We Use Your Information
We use your information to:
Provide and manage access to courses.
Process payments and issue receipts.
Communicate important updates, offers, or policy changes.
Improve user experience and website functionality.
Ensure compliance with legal and regulatory requirements.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance browsing, track engagement, and analyze usage trends. You may disable cookies in your browser settings, but some features may not function properly.
5. Data Retention
We retain Personal Data only as long as necessary to:
Fulfill the purposes outlined in this Policy,
Comply with legal obligations, or
Resolve disputes.
6. Data Security
We implement appropriate technical, organizational, and administrative safeguards to protect Personal Data against unauthorized access, disclosure, alteration, or destruction.
7. Data Breach Notification
In the event of a data breach affecting your Personal Data, we will notify you promptly in accordance with applicable law.
8. Third-Party Services
We may use third-party service providers (e.g., payment processors, hosting providers). These providers process your information in accordance with their own privacy policies.
9. Marketing & Communication Preferences
With your consent, we may send promotional emails or updates. You may opt out at any time using the unsubscribe link in our emails or by contacting us directly.
10. Children’s Privacy
Our services are designed for learners from middle school age and above. Children under 13 may not provide Personal Data without verifiable parental consent. Parents or guardians remain responsible for supervising minors who use our services.
11. International Data Transfers
If we transfer Personal Data outside Nigeria, we will ensure appropriate safeguards are in place in compliance with applicable data protection laws.
12. User Rights
You may:
Request access to your Personal Data.
Request correction or deletion of your data.
Withdraw consent for certain types of processing.
Request that we restrict or stop certain uses of your data.
Requests may be sent to 📧 support@shiftcreativecompany.com.
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13. Law Enforcement & Legal Disclosure
We may disclose Personal Data if required by law, court order, government authority, or when necessary to protect our rights, property, users, or the public.
14. Business Transfers
If Shift Creative Company undergoes a merger, acquisition, or sale of assets, Personal Data may be transferred as part of that transaction. Where legally required, we will notify affected users before such transfer.
15. Refund Policy Reference
Due to the digital nature of our courses, all sales are final and non-refundable. For details, please refer to our Refund Policy, which forms part of this Privacy Policy and our Terms & Conditions.
16. Non-Waiver of Rights
Any failure by us to enforce any provision of this Privacy Policy shall not constitute a waiver of such rights or provisions.
17. Updates to this Policy
We may update this Privacy Policy to reflect changes in our practices, services, or applicable laws. Updated versions will be posted on our website with a revised effective date.
18. Governing Law & Contact Information
This Privacy Policy is governed by the laws of the Federal Republic of Nigeria.
If you have questions about this Privacy Policy, your data, or our practices, please contact us at:
support@shiftcreativecompany.com